Careers

~ Present Openings ~

Full time, 35 hours per week

$24 per hour

Director of Clinical Services

Manages the Client Referrals Coordination

Handles the communication required about the Referral process from the inquiry through phone, email, or in- person
Monitors the referrals sent to VICCIR through fax, email, online referral platform, and in-person
Responsible for receiving and accepting referrals for counselling services
Responsible for the communication connected to Referrals received and in communicating with the partner organization that sent the referrals
Responsible for updating the Client Referral list
Responsible for the management of the Client Referral files
Responsible for communicating with new Counsellor that is assigned to a new client

Manages Clinical Files of Clients

Handles creating and organizing the files for new Clients
Responsible for receiving, recording, and overseeing the filing of clients’ clinical notes and documents
Responsible for the upkeep of existing client file
Coordinates with the Financial department the clients and the organization that needed invoicing
Responsible for reconciling the records from the office with the records provided by counsellors and interpreters at the end of each month

Coordinates with the Counsellors and Practicum students

Responsible in coordinating the logistics needed and on boarding of new counselling practicum students
Responsible in coordinating the logistics needed and on boarding of new counsellors
Responsible for handling the inquiries and requests of counsellors, as well as coordinating the needs of the counsellors for their activities connected to their client/s sessions

Coordinates and work with the different staff in the organization

Responsible for the data collection, maintaining and consolidating monthly counselling and group session data, and statistical information needed for the grants reporting and application
Assist the Director of Clinical Services in their needs
Coordinate with the Administrative Team with any work concerning administration
Coordinate with the Practicum students Supervisor with things concerning practicum students
Assist supervisors on their request
Coordinate with the Director of Community Connection & Social Action Division and Social Services and Volunteer Coordinator with any concerns involving volunteers and social work request connected to the clients
Other duties as assigned.

Completion of a two-year college or university program in social work, child and youth care, psychology or other social science or health-related discipline.
Ability to speak, read and write fluently in English
Very helpful if also able to speak another language
Successful completion of Criminal Records Check
Ability to comply with the Privacy and Confidentiality Policies of the Counselling Centre
Ability to relate to the clients of the Center whenever necessary. Empathy and compassion necessary

Excellent listening and communication skills
Excellent organizational skills and ability to prioritize when dealing with multiple competing tasks.
Experience in multi-cultural and trauma-informed approaches and practices.
Basic computer skills, using MS Office (e.g., Word, Power-point, Excel or equivalent) and PDF
Operates standard office equipment
Ability to be efficient yet flexible in support of a busy clinical environment
Ability to be self-directed yet capable of working with the various staff and directors
Ability to handle details
A problem- solver and have a result-oriented attitude
Punctual with strong attendance story
Ability to work effectively and collegially with a variety of professional staff and ability to gracefully assist clients, counsellors and staff

Please send a resume and cover letter to Dr. Soraya Centeno at scenteno@viccir.org.